• gnuplusmatt@reddthat.com
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    5 days ago

    Some people have an aura around them that computers disrespect, its why we have repeat idiots that log faults and we send a tech down and get them to do it again and it works. In the presence of IT support they tend to behave

    • thisisbutaname@discuss.tchncs.de
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      5 days ago

      I heard that being called computer mana.

      If you don’t have enough, you’ll encounter all kinds of errors that’ll disappear as soon as someone with a higher amount of mana approaches

    • baines@piefed.social
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      5 days ago

      it’s because most errors are software state issues and those kinda people never ever power cycle regardless of what they claim

      source: 7 years of phone tech support

      • osanna@lemmy.vg
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        5 days ago

        I did IT for 10 years. fuck.

        “Have you tried restarting?”

        “yes”

        Uptime: fucking millennia.

      • Taleya@aussie.zone
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        3 days ago

        That’s because they think logging off or turning the monitor off/on is the same as restarting, or, in the case of laptops / rackmount KVMs closing the lid and reopening