• egrets@lemmy.world
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    17 days ago

    Hi, I bought a comma from you earlier but when I opened it at home, it had two backticks attached that weren’t mentioned in the listing. How do I return it?

    • ChaoticNeutralCzech@feddit.org
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      17 days ago

      Your return has been processed and you are eligible for a replacement. However, our shipping team cannot send a plain comma without protective packaging and our standard wrapping is backticks. We can try a different box though; don’t worry, the extra shipping costs of this long package are on us:

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    • ChaoticNeutralCzech@feddit.org
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      17 days ago

      Looks like we sent an incompatible comma, we are really sorry. Use our return system and will ship the correct one as soon as we process your return. In the meantime, try to use the other comma you received in that package.