Somehow the EFI partition doesn’t mount and it’s impossible to troubleshoot via phone, she asked me to put back the old system 😞
I switched my Dad to Linux recently, and set his account up without any superuser access. Updates have to wait until I visit once a week, but it restricts his ability to get himself stuck in any update-related tangles.
Linux has problems, but I’m so glad I don’t have to support my Dad on Windows anymore, because that was far less predictable for me. Like the time it decided to upload all his files to onedrive (despite him having no knolwledge of this, or what it was doing or whether he’d consented or not) and made the Internet unusably slow for 8 hours by totally saturating his meagre connection.
He didn’t even know about onedrive, just phoned me like “The Internet isn’t working, what’s wrong?” and of course onedrive is the last thing I’d have suspected for causing that symptom, which made it so annoying to diagnose.
Much nicer now his OS doesn’t do sneaky things behind his back, or mine.
Sounds like a hardware issue, so …
Seems like only the EFI partition is missing. She told me “ls /home/her name” shows stuff but “ls /boot/efi” is empty
Apparently this happened by itself
I should have chosen something like silverblue but I wasn’t familiar with that
Its not so easy for a user to screw-up that partition. Same things that would do it in Linux would do it in Windows.
How does it even get into emergency mode without the efi partition?
What distro did this happen on?
How long ago did you install it?
Pop os, a few months ago
Pop os wasn’t the best distribution to start her on. It’s new. Unstable and updates often. Linux mint, Debian, fedora.