Went to a new clinic today. They asked for my residential address and said they don’t use email, just phone number for contact. I’m uncomfortable giving out my real details.

A couple of questions:

  • Can they refuse to treat me if I don’t provide an address?
  • Can they refuse to treat me if I don’t provide a phone number?
  • Can they refuse to treat me if I insist to provide an email instead of a phone number?

Keen to hear what others in Aus do. Thanks.

  • solrize@lemmy.mlEnglish
    6·
    16 days ago

    I always use my VOIP phone number (endpoint is in a data center 100s of miles away from where I live) and haven’t gotten much trouble about that. Residence address is different. I’m in the US and they are required to collect it in case something goes wrong with a prescription and they have to send emergency crews after you or something. But, as far as I can tell, they didn’t try to verify it.