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Technology@lemmy.worldEnglish · 5 days ago

The AI boom hasn’t stopped U.S. companies from hiring cheap offshore labor, and overseas call center employment is still skyrocketing

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The AI boom hasn’t stopped U.S. companies from hiring cheap offshore labor, and overseas call center employment is still skyrocketing

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Technology@lemmy.worldEnglish · 5 days ago

The AI boom hasn’t stopped U.S. companies from hiring cheap offshore labor, and overseas call center employment is still skyrocketing | Fortune

“The technology that was supposed to shrink the industry is fueling its expansion,” said Apollo chief economist Torsten Slok.

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